Appointment Tracking Software

I would say that the thing that has been troublesome for me was the learning curve. However, we have had good experience with customer support. I would say the dislike would be just that it has so many features it has taken time to learn how to use them to my full benefit. Review collected by and hosted on G2.com.

OptiSigns has helped to solve our communication issues with all of our team members. We post updates to our team members now on everything from planned plant closures to appreciation events. This is not only helped us to communicate but has helped our team members be able to plan too. Review collected by and hosted on G2.com.

I have not found any features that I dislike about Calendly. Review collected by and hosted on G2.com.

Overall, Calendly has streamlined my scheduling process, allowing me to focus more on my work rather than the logistics of meeting arrangements. Calendly integrates seamlessly with my Google Calendar eliminating scheduling conflicts. One of the most frustrating aspects of scheduling meetings is the endless email exchanges to find a suitable time. Calendly simplifies this process by allowing clients and colleagues to book directly from my available slots, eliminating the need for back-and-forth communication. This not only saves time but also enhances productivity. Review collected by and hosted on G2.com.

There is really nothing that I dislike about ILobby Review collected by and hosted on G2.com.

Ilobby has been such a huge help to our site! It takes away the need of having to keep an officer at all the access points. It also makes it easier on Security becasue we no longer have to find and get in contact with the individual they are here to see. It automatically sends them a text/email that they have a visitor Review collected by and hosted on G2.com.

Limitations with having to sync to Salesforce first (instead of HubSpot) which creates some difficulty with order of operations, scoring, etc. since all of our other leads go through HubSpot first, then Salesforce. Review collected by and hosted on G2.com.

Qualified enables scheduling a meeting with sales super easy (for everyone involved - both our sales team and the prospect/visitor), making it a win-win experience overall. It also helps nurture folks who are on our site by offering them relevant content, even if they're not ready to book a meeting with sales yet. Review collected by and hosted on G2.com.

No major issues except initially performance was slow during peak time. Review collected by and hosted on G2.com.

Implemetaion of VAMS solution help us in following ways -

1. Seamless movement of visitors

2. Since its multi tenanet facility, now with VAMS solution we get approved visitors from host itself over system which is traceable in feature

3. Accurate reports of multiple parameters

4. Convienance of use Review collected by and hosted on G2.com.

We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code.

We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. Review collected by and hosted on G2.com.

Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. Review collected by and hosted on G2.com.

It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! Review collected by and hosted on G2.com.

We wish that the user interface our clients see when they sign in was more customizable. Our work around was to hook up a Gravity Form via Zapier to pass through the data to Qminder for the sake of our unique use case. Review collected by and hosted on G2.com.

Atlanta Mission serves individuals experiencing homelessness daily. Monday through Friday, we do screening and intake at our main campuses. We wanted our clients to really take ownership over signing in, and following along to know when they were going to be called. It also helps us ascertain what order the individuals came in to be screened.

In addition, last year, we began to have our existing clients sign up through one of our existing solutions for appointments with their case managers. Now, when they arrive for their appointments, they're able to check in so a staff member knows when they've arrived. If the staff member is running behind, they're able to easily message the client while they wait to let them know. Review collected by and hosted on G2.com.

I would like me information aka compliance guides on secure facilties such as ITAR registered. facilities. How to check documentation, what documentation would be flagges, ect.. I would also like there ID's (drivers license) be crossed reference with the united states watch list, and automatically flag visitors that are not permitted into the secure facility. Review collected by and hosted on G2.com.

Visitor management compliant with ITAR regulations, and record keeping for the ITAR compliance. It also helps out with staff efficiency, by altering manager and directors when visitors arrive. Review collected by and hosted on G2.com.

It needs more features so that it can be more popular in the business industry Review collected by and hosted on G2.com.

Boomerang for Gmail is solving problems such as email overload, missed follow-ups, and forgotten emails. By allowing users to schedule emails to be sent at a later time, set reminders for important emails, and track responses, Boomerang helps users better manage their email communication. This benefits users by improving their productivity, helping them stay organized, and ensuring that important messages are not overlooked or forgotten. Review collected by and hosted on G2.com.

One thing I didn’t enjoy about GReminders was the overall user interface. It felt a bit cumbersome and not as intuitive as I’d hoped. I had a hard time finding some of the features, and it took longer than expected to get familiar with the layout. On top of that, the design itself wasn’t the most visually appealing—it just didn’t feel polished or modern compared to other tools I’ve used. I found myself spending more time navigating the system than I should have, which took away from the otherwise great functionality. This of course also negatively affected the amount of time it took to implement some of the less surface-level functions. Review collected by and hosted on G2.com.

The biggest problem we were facing was confirmation from our potential customers about whether they were in fact going to be joining the meeting. As anyone in sales knows, a no show wastes a lot of time, and inhibits the ability to serve other customers. Getting a definite confirmation from the customer that they will be joining the meeting is often all it takes to lock them in. Review collected by and hosted on G2.com.

So far, I can't say there's a negative that I can pin point. Review collected by and hosted on G2.com.

We haven't had a "homebase" (CRM) in which we could really get in touch with our clients and send blast emails that will notify our clients of specials and services we offer.

Thryv has been a serious game changer. We are still in the middle of onboarding and getting all of our information pushed to Thryv and I couldn't be more excited. So far, we are very present on the internet on many different platforms, we have our much needed home base in which we are able to schedule, send estimates, let our clients know about upcoming events, specials etc.

having 24/7 assistance is HUGE!! It's a breath of fresh air as a business owner; knowing we will have a relation to any issues (if) and when they may arise. We are now more organized and the processes we are putting in place are very simple for our foreman and team leads. Review collected by and hosted on G2.com.

Sometimes I the platform can lag and have some bugs (i.e when we move a preorder from serving to completed, sometimes it wont update and the customer stays in the wrong list. Some days the platform is really slow and wont load all the customers who have booking requests and approved bookings, even refreshing constantly. Sometimes we'll send messages to customers and it will show up as sent, then after a few minutes we'll check back and the message was not sent.).

I also feel that there are some missing features that would be really useful. However, one good thing is that I have requested a feature in the past that they actually implemented which made me feel very seen and heard as a customer. Review collected by and hosted on G2.com.

I need customers to be able to "reserve" pastries so that I can gauge daily demand and this software makes preordering possible.

I use "party size" as "number of pastries" and this way I can understand how many pastries each person wants to reserve.

I made it possible for us to be more efficient and prepared. Review collected by and hosted on G2.com.

Nothing. Track works great for my use cases. Review collected by and hosted on G2.com.

- The lead distribution structure in my organization is complicated and we have reps handling leads based on their location, size and how soon they want to implement our solution. Earlier, as the leads came in, we would manually route them to the appropriate rep and this process was prone to error and time-consuming.

- Track’s team worked with us to replicate this entire routing system online and they got it done within a matter of hours. This automated our entire lead routing process and now we just watch the leads come in and get assigned to the right rep without any manual work or errors. It feels like magic! Review collected by and hosted on G2.com.

Very little in the way to say about downsides to the system, it is a vast improvement to the old style visitor sign in books and much more professional.

The only feature I would like to see is the ability for all employees to pre-register their own visitorsrather than relying on an admin to do this Review collected by and hosted on G2.com.

Ensuring that we know who is on our site at all times, this is important for site security and safetry and is especially helpful in the event of a fire drill or evacuation Review collected by and hosted on G2.com.

There's very little we could fault with Helmbot, however, we would love to see more customisation on the customer-facing booking system, It's nice enough, but some more styling options would be great.

We would also love to have the ability to style the automated emails, add our logo and some colours etc. Review collected by and hosted on G2.com.

When it came to finding the right booking system, one of the most common issues we found was the lack of ability to build custom packages and discounts that match the way we wanted to run our business. Review collected by and hosted on G2.com.

If I had to nitpick, I'd say my one complaint is that available appointment days are highlighted in grey, which has made some clients think those were greyed-out days, not available days. I added a note in the appointment description to help them overcome the confusion, but a more welcoming color for availability would be more intuitive. Review collected by and hosted on G2.com.

Once I've already done intake, using Leadmonk is allowing me to invite clients to book follow-up appointments at their leisure, making it easier for me to get out the door at the end of an appointment and stay on time for my next call. Review collected by and hosted on G2.com.

Could be a bit overwhelming to grasp the potential, but this has been improved with their YouTube channel providing use case examples Review collected by and hosted on G2.com.

Weezly is now integrated in our workflow and increases our productivity in:

Appointment scheduling (Personalisation capabilities are amazing)

Smart outreach on LinkedIn (Directly integrated in our 1-to-1 communication allowing us to share demos and book meetings efficiently)

Screen recording (our customers love interacting with us on video while making presentations or demos) Review collected by and hosted on G2.com.

Absolutely nothing. It's cheap powerful and easy to implement Review collected by and hosted on G2.com.

Buy this immediately you wont regret it. Review collected by and hosted on G2.com.

Generating digital signage and utilization of my dormant waiting room TV. This replaced a fire stick that I was using to show a fish tank video. Now I can provide information about services I offer and generate questions from my patients without having to start conversations. Review collected by and hosted on G2.com.

Pulling reports not available - visuals in the Reports section were nice and very informative. But they remain in the software and I didn’t have any means to export them to a slide presentation or share them asynchronously with senior leaders. Review collected by and hosted on G2.com.

Understanding the frequency and use of the office in a remote first work environment. Safety in the heart of the Covid epidemic. Review collected by and hosted on G2.com.

Nothing that I can think of! I'm happy with everything! Review collected by and hosted on G2.com.

YCBM makes it easy for my leads to book time with me and I come prepared for the meetings thanks to the booking form.

Also, I love using it in my coaching program! Review collected by and hosted on G2.com.