Emergency Software

I guess the only drawback for me is that I don't like the voice choices. It needs to sound more realistic. Review collected by and hosted on G2.com.

DialMyCalls helps me with contacting parents. Msot parents are working during the day and calling them at work does not foster a good relationship. So I like that I can schedule the calls and this way parents can get the message in the evening while tthier child is at home and they can address the problem with them on the spot. Review collected by and hosted on G2.com.

We initially set up our employee synchronization with Active Directory (AD), but ultimately decided that was not ideal since there were duplicate entries for the same person in AD and non-employees (contractors) in our AD as well. We ultimately switched to a synchronization with Workday which has a 1-to-1 employee listing and that worked great (and was easy to do). Review collected by and hosted on G2.com.

It allows us to monitor our business locations and employee work-from-home locations for potential threats and make informed business decisions on how to react to real and potential threats. Having the capability to notify our employees via SMS text in a crisis/emergency situation is a valuable benefit. Review collected by and hosted on G2.com.

I wish we had more characters to send longer messages within our plan. Because we are a non-profit it's difficult to upgrade our plan as we are government funded through grants. I also wish special characters were not extra credits as it is not cost-effective to communicate with our Spanish-speaking contacts in a gramatically correct manner (using accents and other special characters). Review collected by and hosted on G2.com.

Because of Text-Em-All, I can simply send a mass text blast instead of calling each person, which is very time-efficient. Also, our stakeholders (parents/guardians) are more likely to respond to text messaging sent to their phones rather than emails. This platform allows us to market our afterschool services and events to parents as well as any emergency notifications such as school closings, inclement weather, and lockdowns/drills/evacuations very simply. Parents and school administrators thus have increased trust in our program and ability to communicate in an appropriate window of time. Review collected by and hosted on G2.com.

Although we really like the multilingual support feature, its implementation and usage was not clearly communicated to us in the sales phase. This feature ONLY works for incidents and is not something that's available on the fly. Also, in order to use it, you need to create a template for each language along with any related variables.

Additionally, the multilingual feature can only translate a text variable and cannot translate multiple choice dropdowns. For example, if you have a variable that's used to select the reason for an emergency from a drop down list of options, the options cannot be translated automatically. You have to create another variable in the translated language with all the options manually translated. This has been a bit of a pain. Review collected by and hosted on G2.com.

Our company is on an O365 platform and use Teams for communication. We recently had a licensing renewal issue that did not automatically renew all of our licenses which resulted in hundreds of users not being able to access any Office 365 services. We were unable to reach them via email or Teams. This was the triggering event for us to look for a better critical event communication system that offers multiple channels of communication. Everbridge has been the perfect solution for us because it supports multiple email accounts (work, home, etc.), text messages (with local international numbers in most countries), phone calls, etc. It's also cloud-based which makes integration much easier. Review collected by and hosted on G2.com.

There is really nothing that I dislike about ILobby Review collected by and hosted on G2.com.

Ilobby has been such a huge help to our site! It takes away the need of having to keep an officer at all the access points. It also makes it easier on Security becasue we no longer have to find and get in contact with the individual they are here to see. It automatically sends them a text/email that they have a visitor Review collected by and hosted on G2.com.

There hasn't been anything that I haven't liked about this service Review collected by and hosted on G2.com.

Being able to effectively send out mass marketing texts to our customers weekly letting them know what our sales are for that week. Review collected by and hosted on G2.com.

The only downside I have found with RedFlag is that text messages that are over a certain character length will need to be opened by clicking a link. Luckily, most of our emergency messages are shorter than the character limit. Review collected by and hosted on G2.com.

We did not have a streamlined means of communication as we have several sites, and among these sites, some have several different buildings on campus making it difficult to use a PA system. We are a manufacturing facility, so, sending mass emails are not effective as our production staff do not have company-issed email addresses. RedFlag allows us to communicate with all staff members at once, which eliminates the time between emergency and notification. Our staff all carry cell phones, so, messages are never lost in translation. Review collected by and hosted on G2.com.

A module considered by our company (Email Gateway) suggested the use of POP3, an aging protocol which is no longer recommended by Microsoft (default value for server management). The technical team at HipLink, however, offered to adapt its solution to integrate the SMTP protocol, but this would have taken a few weeks of development, which did not correspond to our deadlines. Review collected by and hosted on G2.com.

HipLink offers a communication solution with a pager system as well as SMS that suits us. The system is reliable, which is important to us. Review collected by and hosted on G2.com.

although customizing is easy, the platform feels too mundane and rigid to edit Review collected by and hosted on G2.com.

this platform is bridging the communication gaps, making communication more accessible without hustle Review collected by and hosted on G2.com.

It would be great to have an "automated" upgrade option for the clients

Also for the cloud based solution it would be good if we could have a proxy server on premise to also reach the computers that have no internet access Review collected by and hosted on G2.com.

Before Netpresenter we have been sending out our messages through email. But not all email was read or looked at. With Netpresenter we can reach everyone in a much better and efficient way than before. People are now actually watching the updates and news.

Local teams can put their messages on Netpresenter to be displayed only on their computers, without missing out people or bothering the whole company. Review collected by and hosted on G2.com.

nothing that I don't like about Beekeeper Review collected by and hosted on G2.com.

Notifications to our Spanish speakers, keeping them in the loop Review collected by and hosted on G2.com.

I would like to see more characters for the text messaging, 160 includes the link to the message makes it hard to give instructions and updates. Review collected by and hosted on G2.com.

Regroup has allowed our institution to alert our community bacsed on need, by groups or location. This makes working the system to our advantage from an extreme weather event that only involves the students or a college closed day that invovles the entire community. Review collected by and hosted on G2.com.

Resource Intensity

Limited Customization Review collected by and hosted on G2.com.

InformaCast has helped us in emergency communication. Due to multimodal communicaiton and mobile accesibility, we could use various communication channels and people could stay connected wherever they were. Review collected by and hosted on G2.com.

Correcting issues with the software often requires installing a corrected version over the current version. Review collected by and hosted on G2.com.

Emergency notifications for network outages were being sent by email and were being missed by the Center Center reps who didn't have time to be parsing emails during calls. The desktop alerts allowed the reps to see a quick message about outages or upgrades without having to leave the billing system software, ensuring they remained focused on answering calls over checking email. Review collected by and hosted on G2.com.

Price is a bit high. Only feature we need is the persistent notifications. We go from 0$ a month to 18$ a month for 2 users for this feature alone. But we can't complain ; Free alternative solutions all disappeared

Integration with CheckMK is not yet perfect. When alert clears in checkMK, it fails to clear the Signl4 alert. Bug exists in the CheckMK add-in. Unique identifier for the Host or Service failure is not pushed properly to Signl4 API. We live with it for now, but monitoring users complains they have no way to know when issue is solved by looking Signl4 app only. I'm sure we could fix. I don' t have the time to investigate or escalate this issue. Review collected by and hosted on G2.com.

Persistent notifications is really the key. A single beep was not enough to wake up the on-call person.

This requirement alone was much complex to solve without the presence of Signl4. No email client offers this feature natively. Review collected by and hosted on G2.com.

Keeping contact information up to date can be a little difficult. Review collected by and hosted on G2.com.

One Call saves our team time. Instead of Managers having to put out notices on doors they can use One Call to get information out. Review collected by and hosted on G2.com.

While our experience with D4H Incident Management Suite has been overwhelmingly positive, there are a few minor areas that could be improved. That said, it's worth noting that most of the suggestions or changes we've proposed have already been acknowledged by the D4H team and are either in their development workflow or slated for future updates. Their responsiveness to feedback is truly commendable.

For the few features we need immediately, we’ve managed to find effective workarounds, but it would be ideal to have these built into the system natively. The team has been proactive in providing solutions and ensuring that our needs are met while we await the updates.

Overall, these are small considerations in the grand scheme of things, and we appreciate the fact that D4H continually evolves and adapts to user feedback. We’re confident that the platform will continue to improve in the future. Review collected by and hosted on G2.com.

D4H is solving several critical problems for our healthcare system, particularly around incident management and operational coordination. One of the main challenges we faced was streamlining the management of complex incidents in real time, and D4H's suite offers an intuitive platform to coordinate, track, and document everything efficiently. It has greatly improved our ability to manage critical events, allowing us to keep teams aligned, quickly adjust workflows, and ensure that all necessary information is easily accessible.

The platform’s customizability also resolves the issue of rigid software that doesn’t adapt to evolving needs. With D4H, we can make real-time changes to forms, status boards, and workflows, which is a huge benefit in dynamic environments. Additionally, the ease of use for new staff, combined with its alternative uses such as regulatory surveys and safety meetings, means we’re also getting value beyond just incident management. The ability to meet state high reliability organization standards has been a significant advantage as well.

In short, D4H is benefiting us by enhancing our efficiency, improving communication, and ensuring compliance across various operational areas. It’s become an indispensable tool that supports both day-to-day operations and emergency preparedness. Review collected by and hosted on G2.com.

The scheduler allows me to program the daily message so it goes out to each group of employees at 9am (in their timezone). Review collected by and hosted on G2.com.

Before using Crises Control l was manually emailing each line manager. Now using Crises Control, it saves me time and also stores the responses in the system. I can even get access to the dashboards and reports summarising responses. This product continues to support our business and help manage the challenges we are still experiencing with COVID19. Review collected by and hosted on G2.com.

I am able to easily monitor the health status of our people by communicating regular questions easily. Now I can closely monitor the health & well being of our people aorund the world. Review collected by and hosted on G2.com.

As of this review. Nothing. I've had very positive interactions and experience with all levels of the Omnigo team. Review collected by and hosted on G2.com.

The abilty to pull data from incident reports and calls for service has been extremely helpful to identify trends that that can impact staff and site safety. In addition, the ease and ability to run multiple types of reports is extremely helpful. The reports are easy for clinical and non-clinical leaders to understand. It also lets them see the level of activity at thier hospital and more specifically, their department. Review collected by and hosted on G2.com.

I dislike that RAVE has yet to develop an APP for easier access. At this time we have to log into a PC, half the time the password has expired and the other half we log into the wrong site. RAVE is very inconvienent. Review collected by and hosted on G2.com.

It keeps our faculty staff and students aware of Emergencies. However due to the inconvience of not having an app it isn't benefiting me at all. Review collected by and hosted on G2.com.