Enterprise Automation Software

The features and set up can be a bit manul at times which makes onboarding this tool move slower than I would like. I wish some of the features were more intuitive and more UI focused. Customer facing interfacing is lacking in easy of use and can create bottlenecks. Support team is overseas and creates a less than seamless experience in terms of trying to resolve issues quickly. Our renewal experience felt rushed and we had very little engagement from our CSM leading up to it. Review collected by and hosted on G2.com.

It helps keep internal processes and procedures clean and bullet proof. The customer facing URL gives customers a chance to particpate in the project roll out. The Forms feature makes it easy to gather and collect data. The files feature allows you to easily store documentation for each project which helps replace Google forms and Drive. Review collected by and hosted on G2.com.

Nothing, I love this product. It has been a lifesaver for us. Review collected by and hosted on G2.com.

There is no other market tool that provides a system that manages a document's life cycle as completely as Laserfiche. When considering their system, make sure to look at the Workflow piece, Laserfiche Forms, and Records Management as part of your solution; they work so well together that it is difficult to think of using their system without those pieces. Review collected by and hosted on G2.com.

We are taking people out of the document management process. The primary benefit is that people can focus on more value-adding work instead of spending time tracking paper, filing paper, and storing paper. A document's life cycle should be managed electronically; not a burden people have to work. Review collected by and hosted on G2.com.

There are few limits where the data will be more and will end up in confusing and losing of data Review collected by and hosted on G2.com.

Autotask Professional Services Automation (PSA) helps in updating day to day data, docs, time logging, status of each and every ticket so that it will be useful for manager to track their employee. There was problem in our old system where checking everyone status and how many hours they have logged in and timeoff were not required approval but in autotask professional services Automation, Manager can get all the info and every week there is a option to submit the requests and manager has to approve it then only their time sheets will be prepared, this is major change which we bought to our organisation . Review collected by and hosted on G2.com.

There are no specific points to dislike about Keka however the response from the customer support team sometimes takes longer. The process flow is lengthier and it consumes more time to read the entire module to understand the process. Since it is customizable it takes loads of time to remember the process and navigate the functions for someone moving from manual operations to Keka. Review collected by and hosted on G2.com.

Keka helps to resolve the manual calculations that are involved in payroll processing. It helps to circulate Form 16 easily to all the employees. It helps to calculate the income tax and document collection in one place. The leave and attendance management module makes it easier to track the employees attendance and penalize them whenever required. Keka is very useful for performance management and to implement the OKR module to track the performance of the resources. It helps in terms of goal setting, performance evaluation, and feedback sessions, which motivates employee engagement and growth. The manpower report can customized for HR analytics to derive decisions and it helps in optimizing data management and reporting. Review collected by and hosted on G2.com.

I dislike that the company doesn't have even more functionality outside of time tracking. If they have built a product this good, then I hope we can bring even more of our daily HR/Finance tasks internally with Ruddr, but the fact they are hyper focused on this particular area is why they have knocked it out of the park. Hope to see more in the future, but extremely happy with what we have! Review collected by and hosted on G2.com.

Ruddr allows us to onboard new clients and assign resources with extreme ease, and start to track our hours by project all in one screen. Easy for the consultant and for our administrative staff. Review collected by and hosted on G2.com.

Our biggest challenge with Kantana has been the ability to time stamp our allocations so we can look back historically and compare throughout the year to understand changes today vs. what we originally planned. While the resource information is there, not having the histrical marker to compare has presented challenges in explaining variances Review collected by and hosted on G2.com.

Since using Kantana we now have a system that allows us to understand the utilization of our engineers and the projects they are working on. It's helped us answer questions from our executives much faster than we have been able to in the past and mitigate potential staffing issues as a result! Review collected by and hosted on G2.com.

We occasionally run into issues, if customers send a text to the ticket system and they have multiple tickets open, Syncro seems to randomly select which ticket the text gets filtered into. Review collected by and hosted on G2.com.

Syncro is making it easier to manage our Windows based clients by offering features similar to what's been around for Apple Devices with MDM for years. Review collected by and hosted on G2.com.

i don't think so, there is any drawback . Review collected by and hosted on G2.com.

actually, it is very easy to use so anyone can start learning and working on that, having very little code so most of the things we can achieve through customization only. we basically use PS Cloud for Project mgt, Resource mgt, time mgt, skill mgt, revenue mgt, service CPQ, and many more. Review collected by and hosted on G2.com.

The worst out of box experience.

This system is a nightmare to set up and you will spend at least 2 to 4 months just to configure and get the basics going.

You end up spending more time setting the system up than you do supporting your customers.

Also costs more than other vendors and their out of box experience is far superior. Review collected by and hosted on G2.com.

It solved nothing.

I moved from Atera. Ended up with no cost saving and a promise that it would be better which was far from the truth Review collected by and hosted on G2.com.

There is nothing wrong which i can say negative about quixy Review collected by and hosted on G2.com.

Quixy is a good platform to solve all your business problems. The overall experience has been good, as Quixy helps us with daily activities like material procurements and helps us to identify individuals tasks or responsibilities that are involved during the procurement process Review collected by and hosted on G2.com.

A Few Minor Hiccups

While Bigtime has been a fantastic addition to our workflow, there are still a few areas where manual intervention is required. In some cases, duplicate data entry is necessary to ensure accuracy. However, the overall time savings and reduction in errors far outweigh these minor inconveniences. Review collected by and hosted on G2.com.

BigTime has significantly decreased manual efforts for invoicing, which has subsequently minimized human error that is inevitable with manual entry. Review collected by and hosted on G2.com.

La verdad es que nada, sin embargo me "frustra" que no le tome el peso de lo que realmente es y con contra quienes compite: Falta potenciar awareness, ya que muchas veces la plataforma, sus features y capacidad en sí, "pelea" codo a codo con saas de renombre como salesforce, sap, servicenow y otros, y lo que siento al ser una empresa que ofrece los servicios de CoTalker, es que al no estar en el radar de ellos, simplemente optan por otra solución, la cual siempre (y por experiencia propia), termina siendo más costosa, larga de implementar y en un alto porcentaje o grado de no satisfacción. Review collected by and hosted on G2.com.

Resuelve problemas de automatización de procesos de negocio, de operación, de desarrollo de flujos, de centralización de información, de repositorio de conocimiento, de plataforma de gestión interna y externa, en otros casos de comunicación, de atención a usuarios y gestión de tickets, entre otros.

Los beneficios podríamos enlistarlos en varias hojas y nos faltaría el tiempo, sin embargo si tuviera que resumir el mayor beneficio en uno sólo, es la capacidad de adaptación de la plataforma para cualquiera sea el requerimiento, ya que nos suele pasar que a reunión de recibimiento de brief, oportunidad o problemática, no hay vez en dónde no utilicemos (sin importar el core del problema), CoTalker para poder hacer de base para la o las soluciones que queramos entregar a ese desafío, y eso, viniendo de nosotros, que estamos muy insertos en el mercado, jamás lo encontrarán en otra plataforma. Review collected by and hosted on G2.com.

Scoro can be a bit of a challenge to set up initially as there are so many customizations. However, our onboarding specialist helped us navigate this step really well. It is worth going through to have Scoro work as you need it to for your business. Review collected by and hosted on G2.com.

Allowing us to make decisions based on real data in real time. Review collected by and hosted on G2.com.

There are very less things I could dislike about S/4HANA Cloud. I would say the Customer Support can be a little better in terms of responses.

Otherwise, SAP S/4HANA Cloud is to be recommended to all in the SAP world. Review collected by and hosted on G2.com.

I have been using SAP S/4HANA Cloud for a while now and there have been many benefits that I could see. The time it saves is very important and effecient in delivering work. Also, it comes ina decent cost and the ease of use and its features go hand in hand. So, the problems that persisted on an on-premise platform does not come here, as we are able to access S/4HANA Cloud from anywhere. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Naverisk right now Review collected by and hosted on G2.com.

The biggest issue I found with previous products is the fact that whatever you ask the platform to do, it's always Hit and Miss as to whether that actually happens. With Naverisk, I'm not worried. I set it off, or schedule the process, and I know it'll do it. I can just crack on with my day. Review collected by and hosted on G2.com.

like any software system its always hard to deal with change management but once you get in there and use it you quickly forget the old ways or other tools that were used previously. Review collected by and hosted on G2.com.

Appian is bringing our departments together and allowing us to get away from manual documents by creating online forms and tracking. Review collected by and hosted on G2.com.

LogicGate is up and coming for the unique use for our instituition. As such, we are developing solutions together rather than having them in advance. While this is not a deal-breaker and does support the spirit of growth, it can delay certain ideas and implementations. These delays cause impatient stakeholders to create meetings to talk about developments upcoming, instead of what is being immediately rolled out.

Again, this is akin to saying "they should know everything in advance", which isn't fair, but it is a limitation. Review collected by and hosted on G2.com.

LogicGate is quickly becoming the backbone of our Compliance Analysis pathway. By centralizing key pillars of SME review and Compliance, there are impressive efficiancies being developed. Time away from chasing people and time towards quality reviews is net gain for my organization. Review collected by and hosted on G2.com.

I have been working with Square 9 for a long time and really have not had any issues with them. They do their job and give me the support I need, so I can't really find a bad thing to say.... Review collected by and hosted on G2.com.

They resolve whatever problem I have on the database I work with in regards to student records. It benefits me, because it makes my job faster and easier and gives me a problem free environment. Review collected by and hosted on G2.com.

Initial set up can take some time as some formulas are required to create the rules. Review collected by and hosted on G2.com.

Adds to the efficiency of completing tasks and delegating tasks to members within the office. Review collected by and hosted on G2.com.

Whilst we are still managing Interfacing on-premise, we have decided not to go to the cloud solution. This is more operational headaches and management but Interfacing has been very diligent and reactive in supporting our model. Review collected by and hosted on G2.com.

Reusing process content, un-standardaized structures can be managed more easily, changes can be rolled out more easily, and links can be shared. Review collected by and hosted on G2.com.