Patch Management Software

There were a few growing pains early on, but the Ninja team has stepped up and owned the problems every time. Things are considerably smoother these days. Everybody has trouble from time to time, but how they are handled reveals the character of a company. I'm glad to partner with Ninja. Review collected by and hosted on G2.com.

My clients are much better organized. I can pop in and fix an issue or assist a user from wherever I happen to be. Many problems are handled before the client knows there is trouble. I keep my clients happier, and the relationship is better with the excellent management tools Ninja provides. Review collected by and hosted on G2.com.

At one point, giving access to customers to our technicians need to do find the "one specific" new customer in atera was rather cumbersome at times but now with the new update we can just give our technicians access to ALL customers as needed without additional clicks! Review collected by and hosted on G2.com.

Asset tracking! wanting to know if a PC or server is EoL or nearing used to take a lot of time, we needed to log in invidivually to each PC was not only time consuming but also tedious. Being able to use CMD, task manager, power shell and other windows features WITHOUT remoting in blew our freakin minds! We absolutely love Atera! Review collected by and hosted on G2.com.

Im not sure I have any dislikes, you also get a mobile version for when you are away form a computer. Review collected by and hosted on G2.com.

First off the patch managemet feature is much better then all the other programs I have used in the past and I have been in IT management for over 30 years.

Its reporting is also very helpful as I cycle pcs to keep them in warranty and its easy with Endpoint Central. Review collected by and hosted on G2.com.

when the central system has malfunctions, your surveillance resources take longer than expected to operate at their maximum capacity. Review collected by and hosted on G2.com.

following the guidelines and recommendations of the professionals that Pandora FMS has to offer and using all its security resources, my company was able to cancel several failures in our security measures and remote monitoring, which has allowed us to comply with all our work practices without any type of interruption. Review collected by and hosted on G2.com.

The reporting features are not well developed. There are a lot of basic reports that we use to run from our previous help desk system that we are unable to do within FreshService. E.g. report against a contract number to see the associated/linked assets. In some ways, the reporting is overcomplicated.

Most of our reports required from management are needed in list/table view and are required to be exported in excel format rather than in the view of widgets and charts. Review collected by and hosted on G2.com.

Asset discovery/management. By using the Discovery Probe we can now ensure we haven't missed any devices when manually importing them into FreshService. The data captured by the discovery probe such as the last logged in user is also extremely useful when coming up to End Of Lease so that we can view where the device is for easy replacement. Review collected by and hosted on G2.com.

I have no complaints about this product, the only detail is that when you open it from a mobile device, the web interface does not adapt to the size, it is very difficult to manipulate it remotely Review collected by and hosted on G2.com.

It allows ME to discover all the computers that are connected, the health status of each network segment, available hosts, even if you have dhcp configured, this tool allows you to set an ip with the mac of a computer, this is very useful in this type of environments Review collected by and hosted on G2.com.

De momento no he encontrato ningún pero. Review collected by and hosted on G2.com.

Me garantiza una red completamente estable. Antiguamente tenía muchos problemas de wifi, al trabajar con gran volumen de datos por mi trabajo, mi servidor NAS no funciobana de forma tan fluida y fiable como ahora. Review collected by and hosted on G2.com.

Red Hat Smart Management exhibits strong integration with Red Hat products, which may pose challenges if considering a transition to alternative vendors down the road. Additionally, apart from these overarching concerns, a number of users have expressed criticisms about specific aspects of Red Hat Smart Management:

1.Navigating and utilizing the reporting system can be somewhat challenging. 2.While capable, the performance monitoring features may not match the robustness found in some competing products.

3.The support for non-Red Hat systems is somewhat limited. Review collected by and hosted on G2.com.

Improved security: Red Hat Smart Management can help organizations to improve their security posture by providing a centralized view of all RHEL systems and by automating patch management.

Increased compliance: Red Hat Smart Management can help organizations to comply with industry regulations by providing compliance reporting capabilities.

Improved performance and reliability: Red Hat Smart Management can help organizations to improve the performance and reliability of their RHEL environments by providing performance monitoring and troubleshooting capabilities. Review collected by and hosted on G2.com.

Have yet to find a downside - these folks have been amazing! Review collected by and hosted on G2.com.

Domotz gives incredible visibility into your networks and significantly decreases difficulties with managing them remotely! Review collected by and hosted on G2.com.

The configuration process for implementing OKTA 2FA was difficult, especially since the Example Config contained errors (the config is case sensitive, administrator needs to be lower case, the example has it listed in upper case which gave me a few hours of headaches to get working properly). Review collected by and hosted on G2.com.

Entuity is helping us keep a better eye on all of our servers and network equipment, centralize network management and automation as well as backing up configurations easily. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. Review collected by and hosted on G2.com.

The downside of AWS system manager is it doesn't support third-party extensions.

The Parameter store feature needs improvements so that it becomes easy to execute. Review collected by and hosted on G2.com.

One-stop solution for configuring management for Hybrid cloud systems.

Reduces the cost of operations while ensuring high security and compliance standards.

Automation of management tasks becomes easy by using AWS system manager. Review collected by and hosted on G2.com.

Third-Party Integration Issues: Although OpManager integrates with other ManageEngine tools quite well, integrating with third-party solutions can sometimes be less smooth, requiring additional configuration and technical support. Review collected by and hosted on G2.com.

ManageEngine OpManager solves several critical network and IT infrastructure management challenges, benefiting organizations in various ways.

Real-Time Network Monitoring and Alerts Review collected by and hosted on G2.com.

The pricing can be a bit steep for smaller businesses, and setting up custom dashboards takes some time to figure out. It’s not immediately intuitive for new users. Review collected by and hosted on G2.com.

Site24x7 helps us keep our sites up and running smoothly by monitoring uptime and sending quick alerts when something goes wrong. It saves us from unexpected downtime and helps us stay proactive in fixing issues. Review collected by and hosted on G2.com.

Nothing at this time, some flexibility / new features would come in super handy in the future:

syslog alerting & triggering

custom monitoring script alerting (specialized services)

API endpoint monitoring Review collected by and hosted on G2.com.

Infrastructure monitoring

Production Service monitoring

Network Monitoring

Asset Management & Documentation Review collected by and hosted on G2.com.

Nerdio Manager is expensive! The licensing cost should be recovered by the scaling model savings, but it does eat into the savings tremendously.

We regularly run into errors with the 'User cost attribution' report. Redeploying Nerdio resolves the issue, but repeatedly doing this is aggravating. Lastly, Nerdio "power off and set as image" will fail on the sysprep stage if there are errors--Nerdio does not check for these possible issues including having antivirus installed on the image VM.

Is Nerdio too pricey for your institution? Talk to the sales reps. They may be able to work with you. Review collected by and hosted on G2.com.

- Makes managing Microsoft Azure Virtual Desktop (AVD) easier than using native Microsoft tools.

- Scaling models within Nerdio are superior (in our humble opinion) than native Microsoft scaling models.

- Image building is faster with software deployment scripts and one-click "Set as image" option from running VM.

- Faster resolution when there are host or image issues.

- Cost modeling to assist with assigning usage costs to departments. Review collected by and hosted on G2.com.

Native reporting engine is limited but does allow for API integration. Review collected by and hosted on G2.com.

Logicmonitor is delivered as cloud based solution which provided a secure and always on platform for us to leverage in our MSP offering. We required no investment in infrastrcuture and the solution was ready to deploy in a minutes. Logicmonitor works cloely with vendors to onboard key metric and aotumaically allocates alert severity indicators that we could leverage out of the box. The platorm is highly customizable but from an alerting level as well the client dashboard level, enabling us to provide client specific views of their critical infrastructure. The SLA widgets enables us to measure and report against key metrics aligned to our MSA's. Logicmonitor provides us with confidence that our clients solutions are operating optimally and dramatacically reduces our mttr. Review collected by and hosted on G2.com.

While Netdata is a robust monitoring tool, its integration documentation could be more user-friendly to accommodate users with varying levels of technical expertise. Additionally, certain compatibility issues, such as with Litespeed webserver detection on specific server setups, highlight room for improvement in ensuring broad system compatibility. Review collected by and hosted on G2.com.

Netdata addresses the critical problems of complex monitoring setup, scalability issues, and the intensive time investment required for manual configuration and maintenance of monitoring systems. By automating service discovery and providing real-time, granular insights into system performance, Netdata significantly reduces the operational overhead associated with monitoring a large and growing infrastructure. This automation and efficiency have been incredibly beneficial, allowing my team and me to focus on strategic initiatives and business growth rather than being bogged down by the day-to-day management of monitoring tools. The benefit extends beyond time savings, enhancing our ability to quickly identify and resolve issues, thereby improving our service reliability and customer satisfaction. Review collected by and hosted on G2.com.

Una cosa que no me gustó fue que en la versión 2.2 no se pusiera la integración de Openshift ya que sólo estaba disponible para la versión cloud. Pero he visto que para la 2.3 sí estará disponible. Lo comento simplemente para que sepáis que actualmente estamos en 2.2 y no podemos monitorizar nuestros clusters openshift y nuestro cliente estaba un poco mosqueado por el tema ya que se había anunciado (sin matices) que en la verisón 2.2 se soportaría openshift.

Sólo para custom graph, creo que se podría mejorar el tema de las gráficas para que sea más visuales como lo son en Grafana y que puedan ser dinámicas. Por ejemplo si haces un custom graph de la CPU de varios servidores, que puedas pinchar en un servidor y sólo te muestre su gráfica o pinchas en varios y muestra varias. Review collected by and hosted on G2.com.

Con un único producto puedes monitorizar practicamente toda la infraestructura de la empresa. Incluso puedes tener un inventario actualizado si metes el plugin de mk_inventory. Review collected by and hosted on G2.com.

The only real downside, is the limitation that everything has to involve your own network - though this is totally understandable. As great as it would be to see interactions between competitors and potential customers, wouldn't want to share that information about your own network. Can't really think of anything else, overall it's an extremely useful tool. Review collected by and hosted on G2.com.

I use Kentik for several purposes. Primarily, have used it as an Internet Services Product leader to do research on potential customer opportunities and to help guide Sales. It provides great insight into the traffic patterns of potential customers, or opportunities to upsell existing customers who might not be optimizing their use of our network. Additionally, it's a good tool for looking at competitors and understanding their traffic flow and pinpoint target customers.

It's also a good tool for day-to-day study of the network. When there are significant changes to the network infrastructure (e.g.: new PoP, new peer, significant new customer), Kentik enables real-time assessment of the resulting shifts in traffic. Review collected by and hosted on G2.com.