Predictive Dialer Software

FlashRev has all the points covered and nothing to dislike. Review collected by and hosted on G2.com.

Flashinfo helps me to manage my team in a much better way than before. I can listen into calls. I am able to get a AI generated insight into what happened in the call and also get recommendations as to next step. Also, I can listen into calls live. I am able get insights into the number of calls that have been made with the dialer. I am also able to look at the omnichannel progress of each rep. The team is happy with the leads that are being generated now. The automation is helping them to do more and have more time to work on other tasks. Review collected by and hosted on G2.com.

Sometimes their new product features roll out with less maturity than I'd like. Very cool ideas, but buggy at first. Bugs are resolved quickly however. Review collected by and hosted on G2.com.

I can dial more. I can dial faster. I can connect with more people. Have more chances to book meetings and overperform. Review collected by and hosted on G2.com.

Customer support is okay, but I wish it was better, you always talk to someone else so if there is ever an issue it could be troublesome to fix, but fortunately most of the features usually work fine, but when there are more complex set ups like with the hub spot integrations and different admin accounts and super admin accounts, it makes it harder to fix when you talk to many different people Review collected by and hosted on G2.com.

Its helping us send and receive messages from certain user groups in certain conditions inside a simple package for the end user Review collected by and hosted on G2.com.

There is not much that I dislike. The only fallback I had was that it is a very technical service, so it's easy to get lost in the dashboard when you first sign up. However, they have a ton of tutorial videos to walk you through everything. Once I took the time to learn how to use it and had a few Zoom calls with Nate, everything has been great. So again, not much to complain about. Review collected by and hosted on G2.com.

Cutting the costs and amplifing our productions by a ton! Review collected by and hosted on G2.com.

While Orum has been a fantastic tool for our SDR team, we have occasionally experienced some technical issues and bugs. However, the support team at Orum has been incredibly responsive and helpful, addressing our concerns and resolving problems promptly. Their quick turnaround and friendly assistance have minimized any disruptions and made the experience overwhelmingly positive. Overall, the support team's excellence has far outweighed the occasional technical hiccup. Review collected by and hosted on G2.com.

Orum has been instrumental in boosting our SDR team's efficiency, enabling them to make more dials and connections in less time. The parallel dialer feature has significantly increased our connection rates, allowing our reps to have more conversations and set more appointments. By automating tedious tasks and streamlining the dialing process, Orum has helped our SDRs focus on what matters most - setting appointments with qualified leads to our AE team. This has resulted in a higher volume of quality leads and a more efficient sales pipeline. Review collected by and hosted on G2.com.

One area for improvement would be the option to change the answer ringer. Customizing the ringtone would add a personalized touch and make it easier to differentiate between internal and external calls, which would be especially helpful in our fast-paced environment. Review collected by and hosted on G2.com.

One significant problem Talkdesk is helping us solve is customer call management. Before Talkdesk, we struggled with missed calls and delayed responses, especially during peak times. Now, features like automatic call distribution and real-time monitoring ensure that no call slips through the cracks, helping us maintain a high level of responsiveness and customer satisfaction. Review collected by and hosted on G2.com.

I haven't come across any major issues or problems but "If" I were to mention anything, you have to use a USB Headset. I had already had a headset but it was non-USB and only a few months old so having to purchase a USB type made me roll my eyes. Again, not a major issue. The service they provide is still fantastic. Review collected by and hosted on G2.com.

Physically dialing a phone to reach a client is not a huge task but when DialedIn by ChaseData does it for you, it's incredible how many more folks you can get a hold of; you get more calls done in less time. During a call, I like that all the information for the client is populated in front of me within the script we follow (uploaded in the system). Review collected by and hosted on G2.com.

Post implementation, after using the platform for over a year, I have constant call quality issues (and do not have issues with any other calling platforms or video conferencing softwares.). I use the platform daily and find it rather unreliable, mainly due to poor call quality. The integrations Phoneburner offers are very basic and definitely leave lots to be desired. Initially, I was blown away bythe platform and it's ease of use; however, I cannot confidently recommend PhoneBurner. Review collected by and hosted on G2.com.

I can save time cold calling leads. The voicemail drop feature is helpful. Review collected by and hosted on G2.com.

Needs a better power dialer and a better reporting for organizing data on leads when it comes to dials and conversations for specific leads Review collected by and hosted on G2.com.

They are building out a better system for organizing leads to better suite my company's needs and also helping me be more organized with delegating certain leads to certain sales reps as my team expands Review collected by and hosted on G2.com.

We hardly find issue,as soon as the complaint is raised the issue is been resolved with few minutes. Till now your service is not disappointed us or made us to dislike your services. ( and it's common sometimes company face issue and that's totally ok..) the best comes when,how long you take to resolve that. Till today you have kept our trust on up. Review collected by and hosted on G2.com.

Ozobetel pays a great role between customer and the company. It helps connecting calls from customers to the company. And we haven't received any complaints from the customers regarding the landing of the calls. The service is smooth and good. Really looking forward to continue the service with ozonetel. Review collected by and hosted on G2.com.

When managing call tasks associated with Apollo sequences Koncert auto-pops Apollo vs HubSpot window. There are advantages to this, but prefer to pop HubSpot screen and its not possible when managing Apollo sequence steps. Review collected by and hosted on G2.com.

Increasing conversations, reducing time spent entering data in CRM, saving time through automation, increasing connections through local presence. Review collected by and hosted on G2.com.

Aunque es una herramienta realmente completa, deja mucho que desear al momento de Implementarla y utilizarla por primera vez, pues todos los tutoriales y material de aprendizaje estan en ingles y una persona que no hable el idioma puede resultar algo complejo, tengo compañeros que esto les resulta un poco molesto al momento de querer buscar algo en especifico de la herramienta, implementarlo toma tiempo pero si se cuenta con el personal adecuado resulta facil de hacer. Review collected by and hosted on G2.com.

Honestamente no identifico problemas en Cloudtalk, al menos desde mi posicion, realmente cuentan con un servicio al cliente bastante bueno y responden a nuestros requerimentos de forma rapida y consisa. Review collected by and hosted on G2.com.

I dislike the amount of bugs that Convoso cannot fix. For our team that is taking and receiving calls, we have it set up to go in a round robin order but it does not always go that way. For some reason, Convoso will generate new dupe leads for phone numbers that are already a contact in the system. Review collected by and hosted on G2.com.

Convoso provides our company with the software and interface to contact clients in order to provide them legal representation. Review collected by and hosted on G2.com.

The only thing that comes to mind is it could have the ability to have incoming calls, but not having it might be a good thing as you are always dialling out anyway. Review collected by and hosted on G2.com.

Its enabled me to have around 15 convos per day, whereas on a single line I would struggle to get 5 Review collected by and hosted on G2.com.

Nothing! There customer service has been great to me so far. Keep up the great work! Review collected by and hosted on G2.com.

The power dialer, voice mail drop and sms features are very usefule to me. Review collected by and hosted on G2.com.

The lack of dark mode option can strain the eyes during extended use. Adding a dark mode would improve comfort for those who work long on the platform at night. Review collected by and hosted on G2.com.

Integrating all relevant tools and communication channels provides a comprehensive view of customer interactions and improves service quality. With all data conneced, it’s easier to identify trends and optimize our engagement. As a result, there was a noticeable increase in customer loyalty. Review collected by and hosted on G2.com.

DialShree has revolutionized how we manage outbound calls with its auto and predictive dialing feeam Elision's prompt support ensured we leveraged these features to their full potential, making it a smooth experience as well. Review collected by and hosted on G2.com.

Team Elision's prompt support ensured we leveraged these features to their full potential, making it a smooth experience as well. Review collected by and hosted on G2.com.

The main issue that I run into is often the phone numbers and contact info is outdated. I know Zoominfo is pulling data from a multitude of sources on a regular basis to try and keep their info up to date, but even with these efforts, too often the info is incorrect. I don't believe any of Zoominfo's competitiors do this any better however, so it may be just something to be expected and accepted when using a business intel tool like zoominfo. Review collected by and hosted on G2.com.

There are two major issues or pain points that Zoominfo solves within our sales organization. the first is the need we have to identify and reach out to potential companies and contacts that could use our services. Just searching google for these companies is never going to get you the type of data that Zoominfo provides. We can find companies all over the United States that fit our ideal client profile and dive into who is in what role within these organizations and what their contact info is. Often there are cell phone numbers, direct lines and email addresses available that makes targeted outreach so much more effective. The other problem Zoominfo addresses is the tedious work required to manually create client records in our CRM. Of course there will always be data that needs to be manually put in, but anything that can be found in Zoominfo can be exported right into HubSpot or Salesforce, allowing for detailed records, in mass, to be added directly to prospecting pipelines allowing for more time to be spent dialing and emailing and not doing tedious data entry. Review collected by and hosted on G2.com.

While we are still awaiting integration with ServiceTitan's CRM, we appreciate ReadyMode's readiness and proactive support. The delay appears to be on ServiceTitan's end, and we hope for a faster response from their integration team. Despite this, ReadyMode has proven to be a reliable and effective solution for our needs, and we look forward to fully leveraging its capabilities once the integration is complete. Review collected by and hosted on G2.com.

As a new customer of ReadyMode, we have been impressed with the platform's ability to enhance our communication with prospects. The seamless setup and responsive support have made the transition smooth and efficient. ReadyMode's platform has been instrumental in prolonging the life of our prospect customer database by allowing us to engage with more potential customers effectively.

The ReadyMode IQ feature is particularly noteworthy, as it significantly reduces drop call rates and boosts our connectivity rates. This feature has been a game-changer in improving our outreach efficiency and overall performance. While we are still awaiting integration with ServiceTitan's CRM, ReadyMode has proven to be a valuable asset to our operations, and we are eager to explore its full potential once the integration is complete. Review collected by and hosted on G2.com.

nothing as if now, but sometimes few application lags Review collected by and hosted on G2.com.

right now we are updated with every application that we were looking for Review collected by and hosted on G2.com.