Social Selling Software

Typically, Social Selling is a capability of a variety of other G2 Software categories. See more below to select the

best Social Selling Software.

Social selling is a sales strategy wherein salespeople use social media networks to interact with business prospects. The growing prominence of the strategy makes sense-- both salespeople and their prospects are likely engaging with social media on a daily basis, so the social approach allows salespeople to connect with their prospects in a less invasive way than cold calls or emails. Connecting socially breaks down some of the formal barriers between sales professionals and those they’re trying to sell to, creating an open channel for prospects to ask questions or for salespeople to share helpful content that a prospect may find valuable, even if they are not ready to buy yet. To excel at social selling, salespeople need to focus on building their personal brand and building trust amongst their social networks. Salespeople should have fully fleshed out social profiles across a variety of networks related to their industry, then share truly valuable, informative information that prospects might find valuable (but that isn’t necessarily directly pushing a sale). A combination of software products can be used to optimize a social selling strategy. Software categories that can help facilitate social selling include social networks, social media management, social media monitoring, CRM, and Influencer Marketing.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust

Top Social Selling Software Result from CRM

Also listed in Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement


Davey W.
DW
“Card Scanner Connect to the Best CRM”
What do you like best about HubSpot Sales Hub?

The great thing about HubSpot card scanner is that it instantaneously puts the data in your CRM. All you do is take a picture and it finds the content for you. I've even had cards with vertical and horizontal words and the HubSpot OCR captured both on the same card. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

The properties captured is limited to only a few fields. For example, you can't capture two phone numbers in one scan. You can however manually enter other data after; right from your phone in the same app. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

This makes it easy to capture business cards on the go and removes the need to save all those cards when you are networking. Review collected by and hosted on G2.com.

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Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publis

Top Social Selling Software Result from Social Media Suites

Also listed in Social Customer Service, Social Media Analytics, Social Media Management, Social Media Listening Tools


KS
“Everything all in one place”
What do you like best about Sprout Social?

Easy to schedule posts to multiple platforms. Easy to find ideal posting times. The smart inbox is easy to use. I also like the reporting section and the Instagram Grid Planner. The AI assistant is helpful for creating captions. The approval process works well. Customer support has been available and helpful. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

I wish there were a few more features like AI responses for the smart inbox and a way to save frequently used hashtags. Also, I sometimes get errors when responding in the smart inbox and am not able to reply to comments. I wish that would be fixed. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Sprout helps us by scheduling social media posts for a variety of platforms on several different channels for our company. It also helps us to respond in a timely manner to comments and messages and track our analytics. It's nice having everything all in one place so we aren't having to switch between services. Review collected by and hosted on G2.com.

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Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Top Social Selling Software Result from CRM

Also listed in Sales Planning, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement


Patricio G.
PG
“Marvelous productivity and app integration with a cumbersome interface”
What do you like best about Salesforce Sales Cloud?

Most parts are intuitive, making it easy for anyone to get the hang of it quickly. Implementing it is straightforward, thanks to detailed guides and a supportive community. The customer support experience is exceptional, and there are plenty of online resources. Advanced analytics, AI integration, and customizable dashboards can boost productivity and adapt to a variety of work areas. Plus, it integrates seamlessly with many other apps and services, making it a versatile tool for any business. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Sales Cloud?

I’ve found its complexity and steep learning curve a bit challenging, requiring significant training and time. Slow speeds and occasional downtime, have disrupted our operations, especially when dealing with large datasets. The user interface feels somewhat overwhelming, making it difficult to navigate and find what I need. Additionally, the standard reports and dashboards lack the customization needed for more advanced reporting in some cases. Review collected by and hosted on G2.com.

What problems is Salesforce Sales Cloud solving and how is that benefiting you?

Salesforce has been very helpful for me as a Customer Success Manager at Okta. It helps me keep track of all my customer interactions and manage my sales opportunities efficiently. The automation features save me a lot of time by handling repetitive tasks. I take advantage of the customizable reports and dashboards that give me clear insights into my performance. Plus, the mobile app and integration with Okta make accessing my data secure and convenient, even when I’m on the go. Review collected by and hosted on G2.com.

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Simplified

Simplified

(4,805)4.6 out of 5

Simplified

(4,805)4.6 out of 5

Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywr

Top Social Selling Software Result from Display Ad Design

Also listed in AI Video Generators, AI Image Generators, AI Chatbots, Transcription, AI Writing Assistant


CM
“An exceptional platform to create AI-powered designs, videos, text and more for your campaigns!”
What do you like best about Simplified?

Enabling us to streamline the creation of promotional and informational content, this all-in-one platform is an invaluable asset to our business. Simplified helps us streamline and simplify our design and content development processes, so we can create high-quality images, videos and text quickly and easily, and integrate them into our social media campaigns. There are many pre-designed templates that I can customize using different AI technologies. A big advantage for me is the adaptability of the design in terms of color palette, fonts and backgrounds. The user interface is simple and progress is saved even if you have to stop the process. Review collected by and hosted on G2.com.

What do you dislike about Simplified?

There are cases where dragging and dropping lots of photos into the template is more work than it's worth, although it could be much better. Review collected by and hosted on G2.com.

What problems is Simplified solving and how is that benefiting you?

Using Simplified, creating and sharing polished texts on social media is a snap. The fact that the list of social networks may be sorted in many ways makes it easy to target the proper people with marketing campaigns. I can keep up a steady social media presence with the use of the automated capabilities that let me to post any campaign to your items on sites like Instagram, LinkedIn, Facebook, and Twitter. It facilitates teamwork and is utilized by all members of our organization, including those involved in sales and marketing. We aren't making use of all the cool features just yet. Review collected by and hosted on G2.com.

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Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one

Top Social Selling Software Result from Marketing Automation

Also listed in Marketing Platforms, Account-Based Web and Content Experiences, Account-Based Orchestration Platforms, Conversational Marketing, Customer Journey Analytics


Greg L.
GL
(Original )Information
“Hubspot transformed my business”
What do you like best about HubSpot Marketing Hub?

HubSpot helps businesses quickly realize the benefits of a fully integrated approach to inbound marketing. It's a pure pleasure to see the improved performance that businesses achieve, and it happens because the product is intuitive, extremely user friendly, and provides a wide range of feedback loops that constantly encourage customers to continue their progress. And I also love the attitudes of the HubSpot people; they make me wish I was 25 years old and in the position to seek my fortune with them in Cambridge. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Marketing Hub?

As a company that's leaning forward, they occasionally sell to customers who shouldn't be buying, and they still haven't completely figured out the best ways to support and encourage their partners (Value Added Resellers, VARs), which sometimes results in short-term confusion and frustration both with customers and VARs. But those are growing pains that are clearly expected, and seeing how they handle those pains reinforces what a quality organization and culture they are. Review collected by and hosted on G2.com.

Recommendations to others considering HubSpot Marketing Hub:

My group became a partner the day I woke up in a cold sweat thinking how awful it would be if one of my competitors became a partner first. I wouldn't want to be competing directly against us, because HubSpot has made us formidable, where before HS we were invisible. Review collected by and hosted on G2.com.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Lead generation, attribution, marketing roi demonstration, lead funnel management Review collected by and hosted on G2.com.

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SOCi

SOCi

(2,463)4.5 out of 5

SOCi

(2,463)4.5 out of 5

SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.

Top Social Selling Software Result from Social Media Management

Also listed in Store Locator, Local Listing Management, Chatbots, Local SEO, Social Media Advertising


AS
“Great Platform, Easy to Use”
What do you like best about SOCi?

SOCI has been amazing! It was easy to integrate all our social media accounts onto the platform. We used to have to go to each individual platform to make posts. Now we are able to make one post and push it out to all our platforms. We also have the ability to schedule posts ahead of time, and plan out our month in advance. It's wonderful for time management. We are able to do everything from SOCi so we never have to leave the platform. We can reply to messages, inteact with our customers, and respond to reviews. It's been so easy to use, and implement in our buisness. Customer support is always avaible whenever we need it. We only use SOCi now. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

We just wish they had all the same options for all the accounts. It would be nice to have the same features across the board, but we understand not all social media platforms are the same. Review collected by and hosted on G2.com.

What problems is SOCi solving and how is that benefiting you?

It was super time consuming having to go to each platform to make posts. We are now able to push one post out to multiple platforms. Review collected by and hosted on G2.com.

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Afluencer

Afluencer

(691)4.6 out of 5

Afluencer

(691)4.6 out of 5

A platform for Brands that are looking to connect with Influencers, Creators and Ambassadors. Afluencer has verified social media, follower and engagement info. Post your

Top Social Selling Software Result from Influencer Marketing Platforms


Iyla C.
IC
(Original )Information
“Review for Afluencer: Highy Reccomend”
What do you like best about Afluencer?

The platform is user-friendly, intuitive, and offers a wide range of features that make finding and collaborating with influencers incredibly efficient.

What sets Afluencer apart is the quality and diversity of the influencers available on the platform. Whether you're looking for niche micro-influencers or those with a larger following, Affluencer has it all. The detailed profiles and analytics provided make it easy to choose the perfect match for your brand's needs.

Overall, Affluencer is a must-have for anyone serious about influencer marketing. It’s a reliable, comprehensive, and efficient platform that continues to exceed my expectations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Afluencer?

It can take some time to obtain responses from brands but, be patient and they will come. Review collected by and hosted on G2.com.

What problems is Afluencer solving and how is that benefiting you?

Affluencer has truly revolutionized the way influencers and brands connect! As someone who’s been involved in both influencer marketing and brand management, I’ve found Affluencer to be an invaluable tool. The communication and project management tools within Afluencer brand conncections, it’s clear that the team behind Affluencer understands the industry’s challenges and has designed a platform that addresses them effectively.

Afluencer is a fantastic platform designed specifically for content creators. It offers a seamless way to connect with a variety of brands and explore numerous collaboration opportunities that can help you monetize your content effectively. The platform boasts an intuitive and user-friendly interface, making it easy to navigate and manage your partnerships.

Additionally, the support team is exceptional—always responsive and proactive in addressing any issues or questions you may have. Their timely assistance ensures a smooth and efficient experience. I strongly encourage all content creators to explore Afluencer and see how it can enhance their opportunities and growth. Review collected by and hosted on G2.com.

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Close

Close

(1,362)4.7 out of 5

Close

(1,362)4.7 out of 5

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals

Top Social Selling Software Result from CRM

Also listed in Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking


Matt M.
MM
“Best CRM I've used in my 10 year sales career”
What do you like best about Close?

Close is the most effective tool I've used for contacting leads as soon as they come into our crm, staying on top of them as well with multiple touch points and then efficiently being organized to help with follow up.

It is also very good at tracking data to see what my team is doing on a day to day basis and also how we can better optimize our outreach.

Their support is also amazing and has helped me resolved anything I need in a timely manner.

They also have a feature where it's incredibly easy to find every conversation anyone in the organization has had. As a manager I use this everyday. Review collected by and hosted on G2.com.

What do you dislike about Close?

Needs a better power dialer and a better reporting for organizing data on leads when it comes to dials and conversations for specific leads Review collected by and hosted on G2.com.

What problems is Close solving and how is that benefiting you?

They are building out a better system for organizing leads to better suite my company's needs and also helping me be more organized with delegating certain leads to certain sales reps as my team expands Review collected by and hosted on G2.com.

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Vista Social

Vista Social

(719)4.8 out of 5

Vista Social

(719)4.8 out of 5

Vista Social is a modern all-in-one social management solution that empowers agencies and brand owners to do more with their social media strategy. Feature include a best-in-

Top Social Selling Software Result from Social Media Suites

Also listed in Social Media Analytics, Social Media Management


Linh V.
LV
“Many features, and a visually appealing UI”
What do you like best about Vista Social?

It has a broad, useful collection of features, at a decent price. I've done extensive research on other social media management platforms, and although these features exist on other sites, none of them contain the perfect combination of features that I need at a decent price like Vista Social. For example, you can upload a custom thumbnail for Facebook videos.

The UI is also pleasant and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Vista Social?

If there is one thing I dislike, it would be the functionality of the Twitter thread maker. It can create Twitter threads, but it is up to you to decide the length of each post in the thread.

It would be great if the thread maker could automatically split my text into posts, while not exceeding the Twitter post limits. Review collected by and hosted on G2.com.

What problems is Vista Social solving and how is that benefiting you?

It's an easy way to post social media content to different platforms in one place. Review collected by and hosted on G2.com.

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inBeat

inBeat

(582)4.9 out of 5

inBeat

(582)4.9 out of 5

inBeat helps you find influencers for your marketing campaigns in just a few clicks. Find quality niche influencers thanks to the keyword and location search. Narrow down you

Top Social Selling Software Result from Influencer Marketing Platforms


LS
“I'm a content creator and use I agencies such as inBeat to connect with brands looking for content!”
What do you like best about inBeat?

I appreciate the positive attitude from the inBeat team! When I'm looking to partner with brands and find work, the very first thing I focus on is the communication from the PR or marketing reps involved, because communication is absolutely key. The person I was talking to was Fatima, and she responded on time, was helpful and considerate. :) Review collected by and hosted on G2.com.

What do you dislike about inBeat?

Unfortunately, the rates offered to me for the deliverables was significantly lower than my usual rates for such content and collaborations. Due to the time, effort and expenses that go into my business, this makes it difficult to create content sustainably. However, I am still open to future opportunities as I appreciate the communication and effort. Review collected by and hosted on G2.com.

What problems is inBeat solving and how is that benefiting you?

inBeat plays a valuable role in connecting the right brands with the right creators, acting as a "middleman" between them. As a content creator, this is very helpful to me as I can spend less time pitching to brands and focus on what I do best--creating content! Review collected by and hosted on G2.com.

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ClickUp

ClickUp

(9,853)4.7 out of 5

ClickUp

(9,853)4.7 out of 5

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully cu

Top Social Selling Software Result from Project Management

Also listed in Project Collaboration, Work Management, Visual Collaboration Platforms, Marketing Calendar, Business Instant Messaging


OL
“Sehr gute Personalisierungsmöglichkeiten”
What do you like best about ClickUp?

ClickUp bietet umfangreiche Möglichkeiten, das Projektmanagement an individuelle Bedürfnisse anzupassen. Es gibt verschiedene Ansichtsoptionen (z. B. Listen, Gantt-Diagramme, Kanban-Boards), die sich durch Filter und Dashboards flexibel gestalten lassen. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Aufgrund der vielen Funktionen und Anpassungsmöglichkeiten kann ClickUp für mich manchmal überwältigend sein. Es braucht etwas Zeit, um sich mit all den Tools und Einstellungen vertraut zu machen, was zu einer steilen Lernkurve führen kann. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Ich nutze ClickUp jetzt seit einiger Zeit und bin von den vielseitigen Anpassungsoptionen wirklich begeistert. Die Möglichkeit, Ansichten wie Listen, Gantt-Diagramme oder Kanban-Boards individuell zu gestalten, macht es einfach, meine Projekte genau so zu organisieren, wie ich es brauche. Besonders hilfreich finde ich die Option, Filter und Dashboards anzupassen, um einen klaren Überblick über alle Aufgaben zu behalten.

Ein weiteres großes Plus ist die Funktion, Teammitglieder und Gäste in den Workspace einzuladen. Diese Flexibilität erleichtert die Zusammenarbeit enorm, besonders bei externen Projekten, wo ich nur die notwendigen Informationen für jeden Benutzer freigeben kann. So behält jeder den Überblick, ohne mit zu vielen Details überladen zu werden.

Zusätzlich gefällt mir die Automatisierungsfunktion, die mir ermöglicht, wiederkehrende Aufgaben effizienter zu managen, was mir viel Zeit spart. Insgesamt bietet ClickUp eine beeindruckende Kombination aus Flexibilität und Benutzerfreundlichkeit – absolut empfehlenswert für jedes Team! Review collected by and hosted on G2.com.

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Hootsuite

Hootsuite

(4,472)4.2 out of 5

Hootsuite

(4,472)4.2 out of 5

Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and tra

Top Social Selling Software Result from Social Media Management

Also listed in Social Media Suites, Social Media Listening Tools, Social Media Analytics, Social Media Advertising


KD
“Great little social scheduler”
What do you like best about Hootsuite?

Hootsuite has made leaps and bounds of improvements over the years in their scheduling program. I love the addition of the AI for when that pesky creative brain strikes. The editing of images to fit each platform is handy, and the editing feature is a lifesaver for edits needed before the post(s) go live. We use Hootsuite about 6 days a week- it's our holy grail for posting social. Easy to follow formats for posting and a user-friendly interface makes the implementation and intergration of Hootsuite a no-brainer for our company. Most recently, I REALLY love their webinars and tips and tricks. I try and attend as many as I can - they are hugely helpful for staying relevant on social media. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I would love to see a better reel capability to be added! That would make this program a solid 10! Review collected by and hosted on G2.com.

What problems is Hootsuite solving and how is that benefiting you?

Creative block- AI is helpful, scheduler recs for when to post helps engagement peak. Review collected by and hosted on G2.com.

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Differentiate your brand and drive business growth Go beyond email. Leverage a complete set of marketing tools (including email, web, social, and text) to meet your customers

Top Social Selling Software Result from Marketing Automation

Also listed in Sales Platforms, Pop-Up Builder, SMS Marketing, Email Template Builder, E-Commerce Personalization


ML
“Some aspects are okay, others are good, some are great”
What do you like best about ActiveCampaign?

I like predictive sending inside of the Automations, as well as the search feature. You can really find contacts easily. I also like the "last engaged date" feature which makes it easy to identify who is engaging with us. Its very easy to upload contacts. Review collected by and hosted on G2.com.

What do you dislike about ActiveCampaign?

I wish they had predictive sending in Campaigns, not just automation. I want to be able to send single emails easily with predictive send, or at least use "contacts time zone", you have to chose a specific time. Sometimes the email building feature is a little hard to navigate. I think they are improving the segmentation, but that also is sometimes hard to understand. We used to get free consultations twice a year with an Activecampaign team member to help us with questions and if we can improve anything, but now that has been revoked. We have to pay for it (despite our cost of use going UP), and its very difficult to connect with them. Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCampaign:

We recommend using for email. Review collected by and hosted on G2.com.

What problems is ActiveCampaign solving and how is that benefiting you?

It is helping us solve the problem of having a reliable email system. Automation also helps us to keep our customers engaged without thinking about it. Review collected by and hosted on G2.com.

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CrmOne

CrmOne

(447)4.9 out of 5

CrmOne

(447)4.9 out of 5

CrmOne is a comprehensive customer relationship management (CRM) software designed to streamline business operations and enhance customer interactions. It offers a user-friend

Top Social Selling Software Result from CRM

Also listed in Business Scheduling, Website Builder


AN
“Transform Your Business with This All-in-One CRM and Website Builder”
What do you like best about CrmOne?

This Crm software has been a game-changer for our business. The integrated website builder is incredibly intuitive and offers a range of customizable templates that make our site look professional. The seamless integration between the Crm and website ensures that our customer data is always up-to-date, making it easier to manage our interactions and provide excellent service and also helps in bussiness sceduling smoothly. I use this software regualarly. Review collected by and hosted on G2.com.

What do you dislike about CrmOne?

While the CRM software has many strengths, one disadvantage is that the initial setup can be time-consuming and may require some technical expertise to fully customize the templates and integrations according to specific business needs. But overall they have amazing customer support. Review collected by and hosted on G2.com.

What problems is CrmOne solving and how is that benefiting you?

Its is solving multiple issues such as tracking team members, easy to use websites including content with AI, workflow is superb and so on... Review collected by and hosted on G2.com.

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Loomly

Loomly

(1,693)4.6 out of 5

Loomly

(1,693)4.6 out of 5

Loomly is an all-in-one social media management tool designed to help marketing teams create better content for Facebook, Twitter, Instagram, Pinterest and LinkedIn.

Top Social Selling Software Result from Social Media Management

Also listed in Social Media Analytics, Social Media Suites


Natalie H.
NH
“Loomly leveled up our social media strategy.”
What do you like best about Loomly?

Loomly allows us to manage our content easily for our clients and our own platforms. Our team is able to collaborate on producing and scheduling content without breaking a sweat. The pricepoint is competitive with other schedulers, but we definitely have gotten more value out of our Loomly subscription. We made the transition from another platform and were up and running in a few hours. Loomly is very user intutive. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Creating ease with sharing post drafts would be ideal. We've had to create our own internal system to work around a few of those kinks. Review collected by and hosted on G2.com.

What problems is Loomly solving and how is that benefiting you?

We schedule and post content on multiple platforms everyday. Loomly makes it simple for us to accomplish everything for our own social media pages as well as our clients'. Review collected by and hosted on G2.com.

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Facebook

Facebook

(693)4.3 out of 5

Facebook

(693)4.3 out of 5

Founded in 2004, Facebook's mission is to make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what's going on in

Top Social Selling Software Result from Social Networks


Haseeb A.
HA
“Waste of time and resources, not to mention mental health”
What do you like best about Facebook?

The only benefit is connections and friends Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Where to start? The feeds are highly controlled, they spread fake information, copyrighted materials, spread fear. Worst part is, a normal person can never get hold of a human support! Our page has been inaccessible for years and despite trying every avenue, we just can't reach a human! (we did have a lot of ad spend) Review collected by and hosted on G2.com.

What problems is Facebook solving and how is that benefiting you?

There were two things in mind,

1. Connecting with friends and relatives. This is ok (it used to be very good, but not anymore). We can't really see what they post in our feeds (unless they "promote it"), and instead we see a lot of random non related videos and posts

2. Ads can be very benefical but its a hit and miss. FB can control anything and without reason take measures which you can't contest Review collected by and hosted on G2.com.

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Kylas is an enterprise-grade Sales CRM that helps businesses scale with expertise. It is intuitive, quick to deploy, and comes with expert help.

Top Social Selling Software Result from CRM


Shalini A.
SA
“Cost Effective & User friendly”
What do you like best about Kylas Sales CRM?

1) Cost Effectiveness

2) Interface is user friendly

3) Integration with a lot of marketplace.

4)Enhances team produtivity.

5) Makes Lead management a lot more easier.

6) Comes with a lot of features.

7) Customer support is excellent.

8) Implementaion timeline was really short. Review collected by and hosted on G2.com.

What do you dislike about Kylas Sales CRM?

1) It faces slight technical glitches sometimes. Review collected by and hosted on G2.com.

What problems is Kylas Sales CRM solving and how is that benefiting you?

In the past my organisation used to suffer a lot on lead management , which was a constraint to upscale the business. With implementation of Kylas I believe we will be able to grow our business a lot more easier and faster.

Furthermore, it has enhanced a lot of productivity of the team. Review collected by and hosted on G2.com.

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Birdeye

Birdeye

(2,902)4.7 out of 5

Birdeye

(2,902)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortles

Top Social Selling Software Result from Online Reputation Management

Also listed in Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing


John Regan W.
JW
(Original )Information
“Daily efficiency. Imeadiate feedback. Grows business.”
What do you like best about Birdeye?

GREAT customer service. The price is great for all locations. We believe we provide amazing customer service, so Birdeye integration gives our customers a chance to give us REAL direct feed back. I also love seeing the reviews on Facebook and Google. Makes our managers feel good. I absolutely love Birdeye. It Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

Sometimes we get a review or a customer who lets loose about a "pented up" problem, which we have no control over. Again, I don't dislike anything. We have received almost 100 reviews with 12 properties the past couple weeks in Virginia. Review collected by and hosted on G2.com.

Recommendations to others considering Birdeye:

Ask good questions. Have good emails of your customer data base. Pick someone to manage it and be the point of contact. Also follow up. You may get some interesting or bad responses. Follow up with your customers. Don't be afraid. Review collected by and hosted on G2.com.

What problems is Birdeye solving and how is that benefiting you?

Better insight into our daily customer service.

helps with SEO. I don't foresee any problems. I like the text message and email feature. It has helped me connect with customers, and managers. We are super impressed. Easy to train new managers. Review collected by and hosted on G2.com.

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Capsule CRM

Capsule CRM

(333)4.7 out of 5

Capsule CRM

(333)4.7 out of 5

Use Capsule to keep track of people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Top Social Selling Software Result from CRM


ZD
(Original )Information
“An indispensable tool for our business!”
What do you like best about Capsule CRM?

Capsule CRM is extremely user friendly and my whole team loves the simplicity of the dashboard. My sales team performance has been improved significantly ass it allows them to process leads and manage their pipeline effectively. I love the fact that it has Zapier integration.

The interface has been designed really well, especially when I compare this other CRM’s I have used. Our team has full visibility of projects, tasks and tracks. This is vital for our organisation. The sales pipeline is an invaluable feature for us as it lets us forecast our sales fairly accurately. Review collected by and hosted on G2.com.

What do you dislike about Capsule CRM?

It would be great if more useful data from Transpond.io would display within the Capsule interface. Review collected by and hosted on G2.com.

What problems is Capsule CRM solving and how is that benefiting you?

We started using Capsule CRM 10 years ago. About 2 years ago we moved over to Active Campaign as they had email marketing automation built in. However, our team’s performance dropped significantly. We moved back to Capsule CRM recently as they now have Transpond.io natively integrated. Transpond is an email marketing automation system, and this native integration makes this an incredibly powerful tool. We can now manage our contacts, pipeline, tasks and email marketing all from one place.

The interface is laid out extremely well and is very intuitive. Our whole team has visibility on all projects, tasks and sales activities. We use the sales pipeline feature to forecast our sales. It is an invaluable part of Capsule CRM as we can see where the leads are within our pipeline, and we can forecast our sales accurately. The added bonus is that Capsule CRM with Transpond.io is more competitively priced than other solutions!

In conclusion, I highly recommend Capsule to new or established businesses. This was the first CRM I used a long time ago, and after trying out other solutions, I have come back and my team a really happy we have made this transition. The best part of Capsule CRM is the native integration with Transpond.io that allows us to manage all our email marketing automation from one place. Review collected by and hosted on G2.com.

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Synup

Synup

(266)4.5 out of 5

Synup

(266)4.5 out of 5

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence a

Top Social Selling Software Result from Online Reputation Management

Also listed in Store Locator, Customer Advocacy, User-Generated Content, Local Listing Management, Local SEO


Jillian O.
JO
“A Must-Have for Effortless Business Listings and Reputation Management”
What do you like best about Synup?

I’ve been using Synup for listings management, review management, and local landing pages, and I can confidently say it's been a game-changer for my business! What really sets Synup apart is how simple and intuitive it is to use, even for someone without a deep tech background.

For listings management, I’ve found it incredibly efficient to keep my business info updated across all platforms. No more hunting down individual sites—it’s all in one place, saving me hours every week. Plus, having a consistent online presence has done wonders for my local SEO.

When it comes to review management, Synup's real-time notifications are a lifesaver. I can respond to customer feedback right away, keeping my brand reputation strong and improving customer relationships. The centralized dashboard makes it easy to track everything.

The local landing pages feature is just as seamless. Synup helps me create unique, hyper-local pages that resonate with my audience while boosting my visibility. It fits perfectly within my budget, too—offering a ton of value for the investment.

If you’re looking for a reliable platform to manage your business’s online presence, Synup is the perfect choice. It’s affordable, user-friendly, and delivers results! Review collected by and hosted on G2.com.

What do you dislike about Synup?

There’s really nothing to dislike about Synup. Everything works smoothly, and I haven’t encountered any issues since using it! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is helping me manage my business listings, reviews, and my local landing pages all in one place. It ensures that my information is accurate across platforms, improving local SEO. Managing reviews is much easier now, allowing me to respond quickly and maintain a positive reputation, benefiting my business greatly. Review collected by and hosted on G2.com.

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